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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Miles

September 16, 2026

5  out of  5
rating by Maria Miles
"I want to thank Adam for taking the time listen to me and getting me a better rate on my insurance. He was very pleasant and took his time in assisting me. Thanks to Adam I saved a ton of money on insurance paying for 1/2 the price my other insurance provider was charging me. If you are looking for great customer service you need to call Mr James Brown office and speak with Adam. Thank you again Adam and thank you Mr Brown for having Adam a superstar on your team!

-Maria"
We responded:
"Maria, your kind words were such a wonderful thing to read! We’re thankful you chose our team and took a moment to share your experience with us. Adam will be thrilled to hear how much you appreciated his assistance and the savings he helped you achieve. We're grateful for your recommendation and for choosing our agency for your insurance needs.
"
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alan kupari

September 14, 2026

5  out of  5
rating by alan kupari
"State Farm was great in taking care of me and saving me money."
We responded:
"Alan, we really enjoyed hearing about your experience with our team! It's wonderful to hear that our team at State Farm was able to take care of you and help save you money. We appreciate your trust in us for your insurance needs."
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Breton Penney

September 14, 2026

5  out of  5
rating by Breton Penney
"Johann Joshua Castillo was nothing short of incredible. Super informative and extremely knowledgeable. I hope everyone uses him to get their families covered appropriately."
We responded:
"Hi Breton, it’s wonderful to hear that Johann Joshua Castillo made such a positive impression! We're thrilled to hear how informative and knowledgeable he was in helping you with your coverage. We appreciate your recommendation and look forward to assisting with any future insurance needs."
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Anissa Sanchez

September 11, 2026

5  out of  5
rating by Anissa Sanchez
"I had a great phone call with the State Farm agent who Saved me $120 a month on two Vehicles!
The service was fast efficient and the agent was super friendly and make a transition easy! The best customer service ever! Thank you!"
We responded:
"Anissa, saving $120 a month on your vehicles is definitely worth celebrating! We’re so glad our team could make the switch smooth while helping you find a rate that worked better for you. Thanks for trusting us with your insurance—we’re always here whenever you need us!"
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Deontay Savoy

September 10, 2026

5  out of  5
rating by Deontay Savoy
"Such great customer service and best Quotes"
We responded:
"Amazing review, Deontay! We're delighted to hear that you appreciated our customer service and found our quotes to be the best. "
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122 Dayz

September 4, 2026

5  out of  5
rating by 122 Dayz
"Great, easy"
We responded:
"Thanks for letting us know our team is making insurance feel a little easier. We’re always here for you."
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william mcbeth

September 4, 2026

5  out of  5
rating by william mcbeth
"I had a great experience working with Orlando. He provided excellent customer service, was very helpful and professional, and made the entire insurance process easy and stress-free. I really appreciate the time and effort he put into helping me!"
We responded:
"Thank you for sharing your experience, William! It's wonderful to hear that Orlando made the insurance process easy and stress-free for you. We appreciate your kind words about his professionalism and dedication, and we're here to assist with any of your future insurance needs."
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Jennifer McGuire

September 2, 2026

5  out of  5
rating by Jennifer McGuire
"Let me start out by saying that I am a first-time home buyer and this is my first time getting my own auto and home insurance. The process was really overwhelming to think about with so many options, questions, and deadlines. Johann has been exceptional(!!) with this entire process. He was patient with all my questions, me not knowing the answer to all of his questions, explained everything I had questions to, and found me the best deals and never tried to upsell me. When it comes to something that I think could be improved on, I cannot think of anything. I am confident I have made the right choice with State Farm, James Brown and Johann Castillo.
Thank you so much!"
We responded:
"Jennifer, what an exciting milestone! We’re honored you trusted our team to help with your auto and home insurance during your first home-buying experience. Johann will be happy to know his patience and clear guidance helped make the process feel a little less overwhelming. Thanks for choosing us!"
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Mahnaz Farahani

August 26, 2026

5  out of  5
rating by Mahnaz Farahani
"Excellent insurance and Excellent service"
We responded:
"Mahnaz, it’s wonderful to hear that both our coverage options and service have met your expectations! We’re thankful you chose our team and took the time to share your experience. If you ever have questions about your coverage, we’re always here to help!"
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Alexander Torres

August 24, 2026

5  out of  5
rating by Alexander Torres
"Great customer service"
We responded:
"Alexander, knowing our customer service left a positive impression means a lot to us! We work hard to make every interaction welcoming, helpful, and personal. Thanks for taking the time to share your feedback—we’re always here whenever you need us."
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Kat

August 21, 2026

5  out of  5
rating by Kat
"Helped me out so much thank you found the best prices for me 🙏"
We responded:
"Kat, thanks for sharing your experience! We’re glad our team could help you find pricing that worked well for your insurance needs. We appreciate you giving us the opportunity to help and will be here whenever you need us!"
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Brionne Price

August 20, 2026

5  out of  5
rating by Brionne Price
"My husband and I had a wonderful experience from start to finish working with Ruthie! She was incredibly helpful, professional, and made the entire process seamless and stress-free. Best of all, she was able to save us hundreds of dollars on our insurance!

We truly appreciate her excellent service and would absolutely recommend her to friends and family in the area. If you’re looking for someone knowledgeable, responsive, and genuinely helpful, Ruthie is the one to call. 10/10 highly recommend!"
We responded:
"Thank you for your glowing recommendation, Brionne! We're delighted to hear that Ruthie provided such exceptional service and was able to save you and your husband money on your insurance. Your kind words about her professionalism and helpfulness mean a lot to us. If you ever have any further insurance needs, don't hesitate to reach out."
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John Mckenney

August 18, 2026

5  out of  5
rating by John Mckenney
"We live in difficult times, but the lady was accommodating and professional.... He found solutions to get me insured with empathy and poise. Very well done Sir."
We responded:
"Thank you, John, for your kind words. We're delighted to hear that Jonathan provided you with the service and solutions you needed. Your feedback is greatly appreciated, and we're here to assist you whenever you need us."
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Olivia Brown

August 17, 2026

5  out of  5
rating by Olivia Brown
"Fast, easy service that was topped off with great customer service."
We responded:
"Olivia, your feedback means a lot to our team—thank you for sharing! We're delighted to hear that you found our service fast and easy, and that our customer service met your expectations. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
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Simon PZ

August 13, 2026

5  out of  5
rating by Simon PZ
"Reached out very quickly to provide a quote, even after hours, and was able to adjust the quote quickly to get me the coverage I needed."
We responded:
"Simon, sounds like our team went the extra mile when you needed a quote outside regular hours! It’s wonderful to know we could make the process quick while tailoring the coverage to what you needed. Thanks for recognizing their effort and sharing your feedback!"
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urpurdy

August 12, 2026

5  out of  5
rating by urpurdy
"Joe was able to save me $639 off of my bundle from Progressive and saved my mother over $900 off her Progressive bundle. What's not to love about that? Thanks, Joe!!"
We responded:
"It's fantastic to hear that Joe was able to help you and your mother save so much on your insurance bundles. If you ever have more questions or need further assistance with your insurance needs, feel free to reach out. Thank you for sharing your experience with us! "
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Ebony Robinson

August 11, 2026

5  out of  5
rating by Ebony Robinson
"Switching my car insurance was honestly one of the best decisions I made all day, and I’m so glad I did! Kasey was absolutely amazing. She was so sweet, personable, knowledgeable, and genuinely took the time to help me.

My car insurance has been extremely high for at least the past two years, so getting the help I needed today truly felt life-changing. The entire process was incredibly easy. After requesting a quote online, I received a call right away, was able to speak with someone immediately, and Kasey got me signed up and insured the same day!

What really stood out to me was that the service didn’t stop there. Kasey provided me with her office contact information so I can reach out to her directly if I ever have any questions or concerns. That extra level of care really made a difference.

Top-tier service from beginning to end! If you’re looking for help with your insurance, definitely reach out to Kasey. She is an awesome representative, and I’m so grateful for her help!"
We responded:
"Ebony, your kind words really capture what great service is all about! Knowing Kasey took the time to make your car insurance experience seamless and personal means so much. She’ll be thrilled to know her care and dedication stood out to you. Thank you for sharing this with us!"
Profile photo of Melody Cheng

Melody Cheng

August 5, 2026

5  out of  5
rating by Melody Cheng
"Ashley helped me get auto insurance for my sister and me. She was super nice, but also informative! She also responds back quickly whether over email or phone call."
We responded:
"We couldn’t be more thankful for your review, Melody! It's great to hear that Ashley was both friendly and informative while assisting you and your sister with auto insurance. Our team is committed to providing quick and effective communication, and we're glad Ashley met your expectations. If you ever have more insurance questions, feel free to reach out."
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marco maldonado

August 4, 2026

5  out of  5
rating by marco maldonado
"Great Services easy to deal with them!!"
We responded:
"Marco, we greatly appreciate your feedback! We're pleased to know that you found our services easy to navigate. Our team is here to help with any of your insurance needs."
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Tavon Giles

August 3, 2026

5  out of  5
rating by Tavon Giles
"Tre or trae is name was helpful"
We responded:
"Your rating made its way to our team, Tavon, and it was a great reminder that helping people is what it’s all about."
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Linwood Johnson Jr

August 3, 2026

5  out of  5
rating by Linwood Johnson Jr
"Great"
We responded:
"A five-star rating like yours means we’re doing something right, Linwood. Thanks for letting us know we’re making a difference!"
Profile photo of Rigoberto CARDONA RAMOS

Rigoberto CARDONA RAMOS

July 31, 2026

1  out of  5
rating by Rigoberto CARDONA RAMOS
"Pésimo servicio"
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Tya Metcalf

July 30, 2026

5  out of  5
rating by Tya Metcalf
"Hi I am really excited about giving this feedback on Casey deserves more than six stars. She is the best if anybody needed to talk to anybody through State Farm she’s the one she gets the job and one thing that I like about her that she explains what she’s doing before she does it keep up the good work Casey it was great working with you and her personality fits best for this job. Thank you for all that you do Casey.💜💜"
We responded:
"Thank you, Tya, for your enthusiastic feedback and for highlighting Casey's exceptional service! We're delighted to hear how much you appreciated her thorough explanations and personable approach. Your kind words mean a lot to us, and we're grateful for the opportunity to assist with your insurance needs. If you ever need further assistance, don't hesitate to reach out."
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Robert Sharp

July 30, 2026

5  out of  5
rating by Robert Sharp
"Aliana Cordero was outstanding, patient, empathetic, understanding and competent. Got us back on track. Wonderful"
We responded:
"Robert, we couldn’t be happier to know Aliana Cordero made a difference for you! Providing thoughtful, understanding service is what our team is all about, and we’re glad she was able to help you through the process. Thank you for trusting us with your insurance needs."
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Jo-El LaBorde

July 28, 2026

5  out of  5
rating by Jo-El LaBorde
"Ashley Miller just made it so easy for us to switch from GEICO! We've wanted to come back to State Farm for years, and Ashley just made it happen!"
We responded:
"It was a pleasure welcoming you back, Jo-El! We’re happy Ashley helped make the process simple and provided the support needed to get everything taken care of. Thank you for choosing our team again—we appreciate your trust."