State Farm® Insurance Agent James Brown

"Kelly was amazing, she was so helpful and solved our problem quickly. She called us back within 15 minutes and got us taken care of, even though we called her right at 5pm, she still took her time and made sure to solve the problem. Truly the best customer service you can ask for."

"I had a great experience buying my home and auto insurance with John! He was very knowledgeable of the policies, extremely patient with me, and was so pleasant to speak to the entire time. I normally dread speaking with insurance agents but John gave me a 10000/10 experience. I highly reccomend him as your agent for all your insurance needs, thank you John!"

"Danielle was professional, honest and presented the data well. I connected with her and love her empathy and understanding. It's always great to hear her energetic voice. Keep the good work. Greatly appreciate you."

"They are very informative, and I'm grateful for that."

"Danielle is the GOAT for the EASTERN SEABOARD with all that our Country is going through she a breath of fresh air understanding ALL of my insurance needs I’m pleasantly surprised her professionalism, her dedication and a sense of humor. She is on it and if you need insurance someone to talk to about your insurance and to help you through it, Daniela is the one thank you Mr. BROWN you know how to pick the best employees you did well Sir. Before I finish this review, Danielle called me back to make sure I was good. I was totally surprised. Thank you again Danielle you continue to be the very best person that you are and I thank you. Even doing these hard times you made me feel important And the cost I was pleasantly surprised and I mean it"

"Danielle is amazing. She really knows her stuff! She is amazing at explaining everything and so patient. I was probably on the phone with her for a couple of hours at least and she went over all the different options with me and was very transparent and honest with me about everything and had a great attitude. She got me an amazing rate with everything that I needed. Thank you so much, Danielle!"

"State farm has been great! A special shout out to Heather Colbert (from the James Brown Office)for always being professional, kind, and helpful. Anytime I call, I get answers right away and the prices are affordable"

"Amazing experience. Probably the best one ive had as a customer ever. I had already gotten my quote from a different employee and when i called back and got him, he immediately said it wasnt a good rate and he would try me through another company. He ended up saving me $500 on a down payment and $80 on my monthly. Super greatful! Thank you so much for your help!! The agent i had was Jonathan Reed. Couldnt have gotten a better experience truly"

"Yes I had a great experience,Danielle was very helpful and she also gave me awesome rates and showed me that Statefarm have great service . Thanks again Danielle 🤗"

"Professional service at its Best"

"The agent was very knowledgeable and helpful thank you so much IVA."

"Had a great experience working with Danielle. She was extremely knowledgeable and helped me build a motorcycle, renters, and auto policy that had excellent coverage and was competitively priced."

"I was assisted by Orlando, he was very helpful, knowledgeable and patient."

"The agent was experienced and kind in his explanation."

"Dealt with rep Kelly Winpigler recently. I left on a trip w/o my State Farm account #. Kelly was very focused, even when I had to scramble around and find my wallet. She resolved the matter, and I was able to rent the car without another problem. Thanks, Kelly!"

"Danielle was very thorough and took her time explaining everything. We made a considerable savings on Homeowners coverage even with increases in the coverage limits."

"I believe that my state farm agent is VERY helpful, Determined, funny, and most importantly of all reliable..... She gets 5 stars from the anytime......"

"I had an excellent experience with James Brown Insurance Agency. Cissy went above and beyond to find me a great rate and made the whole process simple and stress-free. Her professionalism and friendly approach made me feel confident that I was in good hands. I look forward to working with her again soon, especially when it’s time to set up my life insurance. Truly world-class service from Cissy and the entire James Brown team — highly recommended!"

"Very easy to connect, clear on communication and offered to reduce the price before I ask her, great customer service and timely one"

"After over 10 years of loyalty to another insurance carrier, I decided to shop around for a better rate. To my surprise I found the James Brown Insurance Agency, Inc. They offered me better rates with better benefits for my car/renter’s coverage. The staff has made my transition to the Agency an easy process. I look forward to many years of service with them!"

"Good customer service"

"Timothy Wright is an excellent agent. He was very helpful in getting me what I needed. The process was smooth. Tim keep up the excellent customer service that you provide to your clients.😊😊"

"Ryan was the absolute best! He helped walk me through the best options, for my insurance situation. Very helpful, patient, and respectful. Thank you so much for everything Ryan!"

"Kimberly was sable to answer all of my questions and give me an excellent quote for auto and home insurance. Highly recommended."

"Chawnna Koontz of the James Brown State Farm Insurance Agency is a warm, conscientious professional. While assisting with revising my rental coverage, she was patient and kind while asking vital questions and provide industry best practice to help get the best coverage possible for a reasonable price. She is outstanding!"