State Farm® Insurance Agent James Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Talena Bremby
June 24, 2025
5
out of
5
rating by Talena Bremby
"I’m satisfied"
We responded:
"Thank you, Talena, for your feedback! We're glad to know you're satisfied with our service. If you ever have any questions or need assistance, feel free to reach out."
blue Bandz
June 17, 2025
5
out of
5
rating by blue Bandz
"Shawntise and Ashley were great on getting me another quote on my vehicle"
We responded:
"Thank you so much for trusting our agency with your auto insurance"
Vance Parkhurst
June 16, 2025
5
out of
5
rating by Vance Parkhurst
"The James Brown Agency provided timely professional service in arranging Maryland auto insurance in connection with our move to Maryland."
We responded:
"Thank you, Vance, for sharing your experience with our agency. We're glad to hear that our team was able to assist you efficiently with your auto insurance needs during your move. If there's anything else we can help you with, feel free to reach out."
Sonja Freeman
June 16, 2025
5
out of
5
rating by Sonja Freeman
"Ashley Miller helped me switch my policy and she was amazing . Her professionalism and customer service is outstanding I give Ashley kudos for demonstrating what customer service should look like. Thank you Ashley"
We responded:
"Thank you, Sonja, for sharing your experience with us. We're glad to hear that Ashley provided you with outstanding service during your policy switch. Your feedback is greatly appreciated. "
oyeyemi Joshua
June 13, 2025
5
out of
5
rating by oyeyemi Joshua
"Best service ever, the lady Danielle Albertson did a good job"
We responded:
"Thank you, Oyeyemi Joshua, for your kind words and for sharing your experience. We're glad to hear that Danielle Albertson provided you with excellent service. If you have any further questions or need assistance, feel free to reach out."
Josh Oye
June 13, 2025
5
out of
5
rating by Josh Oye
"I enjoyed the service"
We responded:
"Thank you, Josh, for your kind words and the 5-star rating! We're glad to hear you enjoyed the service. If you have any questions or need further assistance, feel free to reach out."
Marcus Crockett
June 12, 2025
5
out of
5
rating by Marcus Crockett
"Very helpful"
We responded:
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "
Sabria Epps
June 9, 2025
5
out of
5
rating by Sabria Epps
"Danielle is a patient saint! She saved me lots of money by replacing my expensive policies with identical, but less expensive ones."
We responded:
"Thank you, Sabria, for sharing your experience with Danielle. It's great to hear she was able to help you find more affordable options without compromising on coverage. We appreciate your feedback and look forward to continuing to serve you."
Deborah Baker
June 5, 2025
5
out of
5
rating by Deborah Baker
"From the very beginning the process was easy, they were immediately responsive and I didn't need to go through any hoops like I did with other companies that purport to be simple. Their customer service is excellent."
We responded:
"Thank you, Deborah, for sharing your experience with us. We're glad to hear that our team made the process straightforward and provided excellent customer service. Your feedback is greatly appreciated."
Roy Gillespie
June 4, 2025
5
out of
5
rating by Roy Gillespie
"They made everything so easy and best of all they saved me so much money!!"
We responded:
"Thank you, Roy, for sharing your experience! We're glad to hear that we could make things easy for you and help you save money. Your feedback is greatly appreciated."
Jose Sanchez
June 3, 2025
5
out of
5
rating by Jose Sanchez
"Buena atención muy amable en lo que uno nesesita…"
We responded:
"Hola Jose, muchas gracias por tu comentario y por la calificación perfecta. Nos alegra saber que recibiste la atención amable que mereces. Estamos aquí para ayudarte con lo que necesites."
Ajmal Shaker
May 30, 2025
5
out of
5
rating by Ajmal Shaker
"I had great experience working with Ms. Danielle. She was professional, kind, friendly, and took the time to explain all my options clearly. highly recommended!"
We responded:
"Thank you, Ajmal, for sharing your experience with Ms. Danielle. It's great to hear that she was able to assist you with professionalism and clarity. We appreciate your recommendation and look forward to serving you again."
Latrice Broome
May 28, 2025
5
out of
5
rating by Latrice Broome
"amazing experience sarah really helped me through the process on getting quotes and answering all my questions. state farm for the win!!!!!"
Daniel Thornton
May 23, 2025
5
out of
5
rating by Daniel Thornton
"Tra was fantastic to work with, my phone disconnected a few times and he called right back and finished up our quote. Great to talk to and work with."
We responded:
"Thank you, Daniel, for sharing your experience with us. We're glad to hear that Tra provided you with excellent service and was able to assist you promptly. We appreciate your feedback and look forward to serving you again in the future."
Kim M
May 22, 2025
5
out of
5
rating by Kim M
"I called to get a new renter policy quote from one agent. That agent wasn’t available and texted me that she would have another agent get in touch with me. That agent, (Ashley) called me within a few minutes. I was able to get new renter’ policy done within 10 minutes. Thank you for your prompt service and great customer service."
We responded:
"Thank you, Kim, for sharing your experience with us. We're glad to hear that Ashley was able to assist you promptly and efficiently with your renter's policy. We appreciate your feedback and look forward to serving you again in the future."
Lovely Role Models
May 14, 2025
5
out of
5
rating by Lovely Role Models
"Awesome. I'm very happy for the discussion. Keep up the great work."
We responded:
"Thank you, Lovely Role Models, for your kind words and positive feedback. We're glad to hear that you enjoyed the discussion. We'll continue to strive for excellence in our service. "
marvin farewell
May 12, 2025
5
out of
5
rating by marvin farewell
"I think my time with State farm today was great you really did a great job helping me save on my home owners and car insurance"
We responded:
"Thank you, Marvin, for sharing your experience with us. We're glad to hear that we could assist you in saving on your homeowners and car insurance. If you have any more questions or need further assistance, feel free to reach out."
Robbie E
May 7, 2025
5
out of
5
rating by Robbie E
"I am ecstatic that I took the time to get my auto insurance quote because the price was exactly what I was hoping for. In addition the agent Ryan, was so helpful and offered so much more information on other money saving programs. Thank you STATE FARM for taking care of your customers"
We responded:
"Thank you so much, Robbie, for sharing your wonderful experience with us! We're thrilled to hear that Ryan was there to help you and provide you with valuable information about our programs. We truly appreciate your trust in State Farm and can’t wait to keep serving you in the future!"
stephanie
May 2, 2025
5
out of
5
rating by stephanie
"Danielle reached out to me about my auto policy months ago and I wasn’t quite ready. She was very patient and didn’t call me incessantly. I reached back out to her and she was thorough, polite, and very professional in getting the insurance that I could afford. Thank you so much!"
We responded:
"Thank you, Stephanie, for sharing your experience with Danielle. We're glad to hear that she provided you with the patience and professionalism you needed. If you have any more questions or need further assistance, feel free to reach out."
Gavin Gates
April 29, 2025
5
out of
5
rating by Gavin Gates
"Had the pleasure of working with Ryan. He was very knowledgeable, helpful, patient and professional. Great Price."
We responded:
"Thank you, Gavin, for sharing your experience with us. We're glad to hear that Ryan was able to assist you effectively and that you were satisfied with the pricing. We appreciate your feedback and look forward to serving you again in the future."
Marcia White
April 28, 2025
5
out of
5
rating by Marcia White
"Statefarm employees are the best. They listen to you, they're friendly, very knowledgeable of their job and always find the best solution for you. Jennifer was amazingly understandable of my situation today and was able to help me once again. Thank you Jennifer have an amazing week."
We responded:
"Thank you, Marcia, for your kind words and for sharing your experience with us. We're glad to hear that Jennifer was able to assist you effectively. We appreciate your feedback and look forward to continuing to serve you."
Norman and Martha Mills
April 22, 2025
5
out of
5
rating by Norman and Martha Mills
"Danielle was very polite and professional explaining my policy. Our conversation went well and all my questions were answered completely. She left me with a satisfied attitude. I look forward to having State Farm as my insurance."
We responded:
"Norman and Martha, thank you for taking the time to leave such a great review! We’re lucky to have customers like you and are always here whenever you need us!"
Ehsanullah Mohibzai
April 16, 2025
5
out of
5
rating by Ehsanullah Mohibzai
"Had a great experience with State Farm! Sarah Doering was professional, helpful, and made the whole process easy. She took the time to find the best coverage for me, and I really appreciate the great service. Highly recommend!"
We responded:
"Ehsanullah, your kind words are truly appreciated! We’re committed to providing top-notch service, and your review reinforces why we do what we do!"
Kenji Martin
April 9, 2025
5
out of
5
rating by Kenji Martin
"I truly recommend Danielle Albertson as an agent.. She was very very knowledgeable and helpful She knew the ends and outs She explained everything to me detailed.She explained all the discounts that were available for me. So I decided to go with Danielle. Appreciate all your help Danielle!"
We responded:
"Thank you, Kenji, for your great feedback! We're happy to hear that Danielle helped you well and gave you all the information you needed. We appreciate your recommendation and are glad to have you with us."
Vic C
April 9, 2025
5
out of
5
rating by Vic C
"Danielle. My agent was professional patient and walked me threw step by step i was comfortable talking to her"
We responded:
"Thank you, Vic, for your trust and support! We look forward to being your go-to insurance agency for years to come. "