State Farm® Insurance Agent James Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bright Ahaiwe
November 21, 2024
"Very professional, knowledgeable and helpful"
"Thank you for your kind words."
Dondria C
November 18, 2024
"Danielle did a great job. Very professional and thorough."
"Thank you, Dondria, for your kind words! We're thrilled to hear that Danielle provided you with professional and thorough service. Your feedback is greatly appreciated, and we look forward to continuing to meet your insurance needs."
Alexander Iglesias Chacon
November 18, 2024
"My insurance agent was amazing, she was so nice and helpful."
"Thank you, Alexander, for your kind words! We're thrilled to hear that you had a positive experience with our team."
Sarah V
November 18, 2024
"I recently switched to State Farm and I’ve been working with Elizabeth Murray who is a Risk Advisor with James Brown and I am absolutely amazed at the outstanding customer service Elizabeth provided us. We switched from Nationwide shortly after speaking with her and I’m so glad we did, not only are we covered even more but they were able to save us money! Elizabeth also broke down the comprehensive coverages we should have at our point in our lives, especially with our assets, and all the discounts we can obtain with our teenager on our insurance. Thank you Elizabeth, James, and State Farm!"
"Thank you, Sarah, for your kind words! We're thrilled to hear about your positive experience with Elizabeth and our team. Providing exceptional service and comprehensive coverage is our priority. Welcome to the State Farm family!"
Rachel Nyambi
November 12, 2024
"I switched from progressive to state farm and I save $1000 in six months. Best rates ever. Good customer service. The switched was easy. Thank you Ms Danielle for helping me save money."
"Thank you, Rachel, for sharing your positive experience! We're thrilled to hear you saved $1000 and found our customer service excellent. Danielle will be delighted to know she made the switch easy for you. Welcome to State Farm!"
nasir ali
November 12, 2024
"He is very helpful to solve your insurance issues. I recommend him. Maryland best insurance agent. Thanks"
"Thank you, Nasir, for your kind words and recommendation. We're thrilled to hear that you found our services helpful. Your support means a lot to us."
Dallas Cowboys
November 8, 2024
"I believe that my state farm agent is VERY helpful, Determined, funny, and most importantly of all reliable..... She gets 5 stars from the anytime......"
"Thank you so much for the awesome review! We appreciate you! "
Lizy Yair-Hanania
November 7, 2024
"I talked with Adam Parker and he was very polite and patient but he did not give me the full pic. So he gave me the price per month. Then after one month they increased the price in $100 a month without explanation. When I called him to ask and to understand this, he never answered and never returned my calls. I got the explanation from the company customer service."
"Lizy, We take your feedback on our agency and State Farm very seriously. We apologize for any delays in communication, and we will review this situation internally to ensure the highest quality of service for our customers in the future. Please reach out to us directly if there is anything that we can further assist you with. Thank you."
Denison Cabral Futsal Academy
November 5, 2024
"My experience with Danielle was very positive. She explained everything in details and made a lot easier to decide on the right policy for our family. Thank you Danielle for all of your work and help."
"Thank you for your kind words! We're thrilled to hear that Danielle provided you with a positive experience and helped you find the right policy for your family."
Pamela Jones
October 28, 2024
"My experience with Danielle was beyond a 5 star rating. She took the time to explain everything in detail, something that I hadn’t experienced with an insurance company in over 15 years. She even explained that an item I had previously paid for wasn’t necessary. Thank you Danielle for all of your assistance!"
"Thank you, Pamela, for your kind words. We're thrilled to hear that Danielle provided exceptional service and clarity. Your satisfaction is our priority, and we appreciate your trust in us."
Anthony Joyner
October 28, 2024
"It was a pleasure talking to Ashley she helped me out quickly and professionally"
"Anthony, thank you for your kind words about Ashley. We're thrilled to hear about your experience! We think you must have made a mistake in only leaving us one star!"
Yessica Portillo
October 25, 2024
"Excelente servicio"
"Thank you, Yessica, for your kind words and the 5-star rating!"
BELINDA MUKI
October 23, 2024
"Ashley Miller was well professional by providing me good customer service on the phone keep on the good work"
"Thank you, Belinda, for your kind words about Ashley. We're thrilled to hear you received excellent customer service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
Frank Nodine
October 23, 2024
"Danielle was GREAT! While I was initially reluctant to even answer the phone; I had filled out a “simple” application on Facebook to see if I qualify to save money on my insurance. The barrage of calls, texts and emails began almost immediately from multiple companies. Long story short, save yourself the trouble and contact James Brown’s State Farm office direct. After talking with Danielle, my family is saving $70 per month on auto and over $400 annually on home owners insurance!!! She was very knowledgeable and helpful in getting me what I needed without pushing unnecessary add-ons. Again, do yourself a favor and let them share your options!!!"
"Thank you, Frank! We're thrilled to hear Danielle provided such excellent service and helped you save on your insurance. We appreciate your recommendation and are glad we could assist your family."
Paul Kwajafa
October 16, 2024
"Anna was very patient and helpful. She took the time to resolve whatever issues I had like the true professional that she is."
"Thank you, Paul, for your kind words about Anna. We're thrilled to hear she provided you with the professional and patient assistance you needed. Your satisfaction is our priority, and we appreciate your feedback."
Katherine
October 11, 2024
"Elizabeth Murray was very helpful, knowledgeable, and pleasant. We had great service and feel confident with our choice to switch our insurance to State Farm. Thanks again."
"Thank you for your kind words! We're delighted to hear that Elizabeth provided you with excellent service. Your confidence in choosing State Farm means a lot to us."
Brian Wise
October 11, 2024
"I just got off the phone with Ms. Ana Fernandez and she was very pleasant and helpfully. She went on to send me a email right after we spoke to give me her direct number to help me with future questions or payments."
"Thank you for your kind words about Ana. We're delighted to hear she provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback."
Donna Gainous
October 9, 2024
"Danielle was informative and professional. I appreciated her patience as we worked through the details of what we needed."
"Thank you for your kind words about Danielle. We're delighted to hear that she provided you with informative and professional service. Your appreciation means a lot to us, and we're here to assist you with any future needs."
Ronnae
October 3, 2024
"Daniel really was amazing she definitely deserves way more than five stars . I really appreciate everything she’s done to help me get insured. Thank you so much Daniel!!!"
"Thank you, Ronnae, for your kind words! We're thrilled to hear that Daniel provided exceptional service and helped you with your insurance needs. Your appreciation means a lot to us. Thank you for choosing our agency!"
Adrian Gomes
September 27, 2024
"The State Farm Associate that I spoke with was Courteous, Personable, Professional, and Diligent in pursuing every possible option applicable to my policy and budget needs. I have been with the James Brown insurance team for decades and have always been impressed with the level of service provided. Thank You!"
"Thank you, Adrian, for your kind words and continued trust over the years. We're delighted to hear that our team's dedication and professionalism have consistently met your needs. Your satisfaction is our top priority. Thank you for being a valued client!"
Joyce Hoggard
September 26, 2024
"Danielle Albertson helped me out in selecting car Insurance and offering different discounts for me and my son. I appreciate the time ,patience ,and knowledge of her job"
"Thank you, Joyce, for your kind words! We're delighted to hear that Danielle provided you with excellent service and helped you find the best options for your car insurance. Your appreciation means a lot to us."
Royal T
September 26, 2024
"Brandon was awesome. He was very patient & communicated everything clearly. There was trouble with the system on his side which he had no control over but he still made sure my experience was smooth. Great job Brandon & thanks for getting me the best quote"
"Thank you for your kind words! We're delighted to hear that Brandon provided excellent service despite the technical issues. Your satisfaction is our priority, and we're glad you had a smooth experience. We appreciate your feedback and your business!"
Carlos Godinez
September 26, 2024
"The customer service was great"
Billy Watts
September 20, 2024
"Hi, l had an excellent experience with signing up with State Farm auto insurance with Elizabeth Murray: She made the process very easy. She was very personable and truly cared about my experience with State Farm. I appreciate her efforts. Thanks"
"Thank you for sharing your positive experience with Elizabeth. We're delighted to hear she made the process easy and enjoyable for you. Your feedback is greatly appreciated!"
Betty Holley
September 18, 2024
"James was extremely professional, yet personal at the same time . I was given information that not only did I lower my premium from my previous insurance carrier, but also up my coverages, which made me feel more secure with my coverage should anything happen in the future. I can honestly say I don't believe I have ever felt so comfortable talking with an insurance agent to get the coverages I really wanted without feeling pressured to do more than I could afford! I would definitely highly recommend james brown to anyone that wants to discuss insurance!"
"Thank you, Betty, for your kind words! We're thrilled to hear that James provided you with a comfortable and informative experience. Your recommendation means a lot to us. We're glad we could help you find the right coverage at a better rate."