State Farm® Insurance Agent James Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paul Kwajafa
October 16, 2024
"Anna was very patient and helpful. She took the time to resolve whatever issues I had like the true professional that she is."
"Thank you, Paul, for your kind words about Anna. We're thrilled to hear she provided you with the professional and patient assistance you needed. Your satisfaction is our priority, and we appreciate your feedback."
Katherine
October 11, 2024
"Elizabeth Murray was very helpful, knowledgeable, and pleasant. We had great service and feel confident with our choice to switch our insurance to State Farm. Thanks again."
"Thank you for your kind words! We're delighted to hear that Elizabeth provided you with excellent service. Your confidence in choosing State Farm means a lot to us."
Brian Wise
October 11, 2024
"I just got off the phone with Ms. Ana Fernandez and she was very pleasant and helpfully. She went on to send me a email right after we spoke to give me her direct number to help me with future questions or payments."
"Thank you for your kind words about Ana. We're delighted to hear she provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback."
Donna Gainous
October 9, 2024
"Danielle was informative and professional. I appreciated her patience as we worked through the details of what we needed."
"Thank you for your kind words about Danielle. We're delighted to hear that she provided you with informative and professional service. Your appreciation means a lot to us, and we're here to assist you with any future needs."
Ronnae
October 3, 2024
"Daniel really was amazing she definitely deserves way more than five stars . I really appreciate everything she’s done to help me get insured. Thank you so much Daniel!!!"
"Thank you, Ronnae, for your kind words! We're thrilled to hear that Daniel provided exceptional service and helped you with your insurance needs. Your appreciation means a lot to us. Thank you for choosing our agency!"
Adrian Gomes
September 27, 2024
"The State Farm Associate that I spoke with was Courteous, Personable, Professional, and Diligent in pursuing every possible option applicable to my policy and budget needs. I have been with the James Brown insurance team for decades and have always been impressed with the level of service provided. Thank You!"
"Thank you, Adrian, for your kind words and continued trust over the years. We're delighted to hear that our team's dedication and professionalism have consistently met your needs. Your satisfaction is our top priority. Thank you for being a valued client!"
Joyce Hoggard
September 26, 2024
"Danielle Albertson helped me out in selecting car Insurance and offering different discounts for me and my son. I appreciate the time ,patience ,and knowledge of her job"
"Thank you, Joyce, for your kind words! We're delighted to hear that Danielle provided you with excellent service and helped you find the best options for your car insurance. Your appreciation means a lot to us."
Royal T
September 26, 2024
"Brandon was awesome. He was very patient & communicated everything clearly. There was trouble with the system on his side which he had no control over but he still made sure my experience was smooth. Great job Brandon & thanks for getting me the best quote"
"Thank you for your kind words! We're delighted to hear that Brandon provided excellent service despite the technical issues. Your satisfaction is our priority, and we're glad you had a smooth experience. We appreciate your feedback and your business!"
Carlos Godinez
September 26, 2024
"The customer service was great"
Billy Watts
September 20, 2024
"Hi, l had an excellent experience with signing up with State Farm auto insurance with Elizabeth Murray: She made the process very easy. She was very personable and truly cared about my experience with State Farm. I appreciate her efforts. Thanks"
"Thank you for sharing your positive experience with Elizabeth. We're delighted to hear she made the process easy and enjoyable for you. Your feedback is greatly appreciated!"
Betty Holley
September 18, 2024
"James was extremely professional, yet personal at the same time . I was given information that not only did I lower my premium from my previous insurance carrier, but also up my coverages, which made me feel more secure with my coverage should anything happen in the future. I can honestly say I don't believe I have ever felt so comfortable talking with an insurance agent to get the coverages I really wanted without feeling pressured to do more than I could afford! I would definitely highly recommend james brown to anyone that wants to discuss insurance!"
"Thank you, Betty, for your kind words! We're thrilled to hear that James provided you with a comfortable and informative experience. Your recommendation means a lot to us. We're glad we could help you find the right coverage at a better rate."
Michael Bartos
September 13, 2024
"I detest the insurance business right now. Necessary evil however my interaction with Danielle was professional and she was able to dissuade my reluctance and frustration and cut to the chase. Highly Recommended."
"Thank you, Michael, for your kind words. We're glad Danielle could assist you effectively and make your experience a positive one. Your recommendation means a lot to us."
ishmael jalloh
September 11, 2024
"I was so satisfy when I contacted your insurance company as the agent who guided me through the process Danielle Albertson was so patient to help me with the best quote, so i will have a company that will insure my car, I really enjoyed working with your institutions and her."
"Thank you for your kind words. We're delighted to hear that Danielle provided excellent service and helped you find the best quote. We appreciate your trust in our agency and look forward to continuing to serve your insurance needs."
John Mckenney
August 30, 2024
"We live in difficult times, but Jonathan was accommodating and professional.... He found solutions to get me insured with empathy and poise. Very well done Sir."
"Thank you, John, for your kind words. We're delighted to hear that Jonathan provided you with the service and solutions you needed. Your feedback is greatly appreciated, and we're here to assist you whenever you need us."
Dorene Kyando
August 21, 2024
"I don’t usually leave reviews but i had such a great experience here. Specifically with Tara Jenkins. Tara has been so quick and so efficient when it comes to assisting me. She even noticed a billing era and was able to get me a full refund before i could even notice it. Tara was quick, efficient, and very communicative. Happy customer!"
"Thank you, Dorene, for your kind words! We're thrilled to hear about your positive experience with Tara. Your satisfaction is our priority, and we're glad Tara could assist you efficiently. We appreciate your feedback and look forward to serving you again."
AbdulRahman Mohamed
August 21, 2024
"Danielle was amazing and very helpful very detailed person and very organized and I would definitely recommend Danielle to work with"
"Thank you for your kind words about Danielle. We're thrilled to hear she provided you with detailed and organized assistance. Your recommendation means a lot to us!"
Cheryl Sturla
August 6, 2024
"Thank you for your friendly assistance and providing me with a substantial savings on my auto insurance. As a retired senior citizen, I am most appreciative of the savings !"
"Cheryl, thank you for your kind words! We're delighted to hear that our assistance and savings on your auto insurance have been helpful. Your appreciation means a lot to us."
Lorraine Lawson
August 5, 2024
"Ana was amazing. She was polite and helpful."
"Thank you, Lorraine, for your kind words! We're thrilled to hear that Ana provided you with excellent service. Your feedback is greatly appreciated."
RTM
August 2, 2024
"Ana! Beautiful young woman who was excited the moment I mentioned the words "life insurance". She was patient and asked me first "what did I know and what was I looking for". Ana took over the call from there. Our 1 hour phone call was definitely worth every second. We even talked beyond life insurance, Ana was amazing. Her passion and commitment for helping others can be felt through the phone. Thank you Ana Fernandez!"
"Thank you for your kind words! We're thrilled to hear about your positive experience. Ana's dedication to helping clients is truly commendable. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Di Campbell
July 25, 2024
"Danielle A was very informative and helpful. She took her time to explain all of my options. I appreciate her great customer service."
"We're thrilled to hear that Danielle provided you with excellent service and clear information. Your satisfaction is our priority, and we appreciate your feedback."
Marylynn Machuta
July 23, 2024
"Danielle was amazing, very helper and I definitely recommend her to anyone."
"Thank you, Marylynn, for your kind words and recommendation! We're thrilled to hear that Danielle provided you with excellent service. Your feedback is greatly appreciated, and we look forward to continuing to meet your insurance needs."
Tammy Conway
July 17, 2024
"Danielle was absolutely fabulous helping me with my insurance concerns. Very informative and caring. I would recommend you call her with any and all of your insurance needs. Thank you again Danielle."
"Thank you, Tammy, for your kind words! We're thrilled to hear that Danielle provided you with excellent service. Your recommendation means a lot to us."
Rafael Puza
July 17, 2024
"I recently had the pleasure of working with Ana Fernandez for my insurance needs, and I cannot recommend them highly enough. From the moment we began our conversation, it was evident that Ana Fernandez possesses an extensive knowledge of insurance products and an impressive ability to communicate complex information in a clear and understandable manner. Throughout the process, Ana took the time to thoroughly explain the various options available to me, highlighting the benefits and drawbacks of each. Their expertise was evident as they answered all of my questions with confidence and patience, ensuring I felt fully informed before making any decisions. She carefully assessed my situation and provided insightful recommendations that aligned perfectly with my requirements and budget. Her personalized approach made the entire experience seamless and stress-free. I am incredibly grateful for her outstanding service and highly recommend her to anyone in need of insurance expertise."
"Thank you, Rafael, for your kind words about Ana. We're thrilled to hear about your positive experience and her exceptional service. Your recommendation means a lot to us. We're here to assist you with any future insurance needs."
Gregory Birckhead
July 15, 2024
"Wonderful people and wonderful service."
"Thank you for your kind words, Gregory! We are delighted to hear that you had a positive experience with our team. We strive to provide excellent service to all our clients."
Roger Johnson
July 12, 2024
"Great Customer service by Tray"
"Thank you so much, Roger!"