State Farm® Insurance Agent James Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andre Smith
October 17, 2025
"Yes I had a great experience,Danielle was very helpful and she also gave me awesome rates and showed me that Statefarm have great service . Thanks again Danielle 🤗"
"We’re grateful for your feedback, Andre! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs! "
Byrontrue Murphy
October 9, 2025
"Professional service at its Best"
"Thank you, Byrontrue, for your kind words. We're glad to hear that you found our service to be professional. If you ever need assistance, feel free to reach out."
Maria Soto
October 9, 2025
"The agent was very knowledgeable and helpful thank you so much IVA."
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "
Ethan Lee
October 9, 2025
"Had a great experience working with Danielle. She was extremely knowledgeable and helped me build a motorcycle, renters, and auto policy that had excellent coverage and was competitively priced."
"Thank you, Ethan, for your feedback! It's great to hear that Danielle was able to assist you with your insurance needs effectively. We appreciate your trust in us and look forward to serving you in the future."
zack Jackson
October 6, 2025
"I was assisted by Orlando, he was very helpful, knowledgeable and patient."
"Thank you, Zack, for taking the time to share your experience. It's great to hear that Orlando was able to assist you effectively. We appreciate your feedback and look forward to serving you again."
Timothy Morgan
October 4, 2025
"The agent was experienced and kind in his explanation."
"Thank you for your wonderful feedback and perfect rating. We're delighted to hear that our agent's experience and kindness made a positive impression. "
ronald harbor
October 3, 2025
"Dealt with rep Kelly Winpigler recently. I left on a trip w/o my State Farm account #. Kelly was very focused, even when I had to scramble around and find my wallet. She resolved the matter, and I was able to rent the car without another problem. Thanks, Kelly!"
"Thank you, Ronald, for sharing your experience with Kelly. It's great to hear she was able to assist you efficiently during your trip. We appreciate your feedback and look forward to serving you again."
Kathy Sinnott
October 2, 2025
"Danielle was very thorough and took her time explaining everything. We made a considerable savings on Homeowners coverage even with increases in the coverage limits."
"Thank you, Kathy, for your kind words about Danielle's thorough service. It's great to hear that you were able to save on your Homeowners coverage while increasing your coverage limits. We appreciate your feedback and look forward to assisting you in the future."
Dallas Cowboys
October 2, 2025
"I believe that my state farm agent is VERY helpful, Determined, funny, and most importantly of all reliable..... She gets 5 stars from the anytime......"
"Thank you so much for the awesome review! We appreciate you! "
Vasilis Bourzikos
September 30, 2025
"I had an excellent experience with James Brown Insurance Agency. Cissy went above and beyond to find me a great rate and made the whole process simple and stress-free. Her professionalism and friendly approach made me feel confident that I was in good hands. I look forward to working with her again soon, especially when it’s time to set up my life insurance. Truly world-class service from Cissy and the entire James Brown team — highly recommended!"
"Thank you, Vasilis, for your kind words and for choosing us. We're glad to hear that Cissy provided you with such a positive experience and that you felt confident in her care. We look forward to assisting you with your life insurance needs in the future."
GM HIBelcamp
September 26, 2025
"Very easy to connect, clear on communication and offered to reduce the price before I ask her, great customer service and timely one"
"Thank you for your kind words and for taking the time to share your experience. We're glad to hear that our team was able to assist you effectively and offer competitive pricing. Your feedback is greatly appreciated!"
Theresa Lucas
September 24, 2025
"After over 10 years of loyalty to another insurance carrier, I decided to shop around for a better rate. To my surprise I found the James Brown Insurance Agency, Inc. They offered me better rates with better benefits for my car/renter’s coverage. The staff has made my transition to the Agency an easy process. I look forward to many years of service with them!"
"Thank you, Theresa, for choosing us after so many years with another carrier. We're glad to hear that our team made your transition smooth and that you're satisfied with the rates and benefits. We look forward to serving you for many years to come!"
Ellison Taylor
September 24, 2025
"Good customer service"
"Thank you, Ellison, for your feedback! We're glad to hear that you had a positive experience with our customer service. If there's anything else we can assist you with, feel free to reach out."
Kimberly
September 18, 2025
"Timothy Wright is an excellent agent. He was very helpful in getting me what I needed. The process was smooth. Tim keep up the excellent customer service that you provide to your clients.😊😊"
"Thank you, Kimberly, for your kind words about Timothy. We're glad to hear that he was helpful and made the process smooth for you. Your feedback means a lot to us."
Lydia Perschino
September 10, 2025
"Ryan was the absolute best! He helped walk me through the best options, for my insurance situation. Very helpful, patient, and respectful. Thank you so much for everything Ryan!"
"Thank you, Lydia, for your kind words about Ryan. We're glad to hear he was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Barbara Eisman
September 9, 2025
"Kimberly was sable to answer all of my questions and give me an excellent quote for auto and home insurance. Highly recommended."
"Thank you, Barbara, for your kind words about Kimberly. We're glad she could assist you with your insurance needs and provide a quote that met your expectations. Your recommendation means a lot to us."
Dawn
September 4, 2025
"Chawnna Koontz of the James Brown State Farm Insurance Agency is a warm, conscientious professional. While assisting with revising my rental coverage, she was patient and kind while asking vital questions and provide industry best practice to help get the best coverage possible for a reasonable price. She is outstanding!"
"Thank you, Dawn, for your kind words about Chawnna. We're glad to hear she provided you with the support and guidance you needed. Your feedback is greatly appreciated."
Doretha Washington
August 27, 2025
"State farm has been great! A special shout out to Heather Colbert (from the James Brown Office)for always being professional, kind, and helpful. Anytime I call, I get answers right away and the prices are affordable"
"Thank you, Doretha, for your kind words and for recognizing Heather's efforts. We're glad to hear that you're satisfied with our service and pricing. Your feedback is greatly appreciated."
Terri Ann Terrell-Stoner
August 26, 2025
"The staff was very understanding with my situation, made sure my coverage limits were what I wanted and needed. They gave me a quote much better than my previous insurer. They called me back in a very timely fashion, less than an hour. I'm very happy with their customer service."
"Thank you, Terri Ann, for your kind words and for choosing us for your insurance needs. We're glad to hear that our team was able to assist you effectively and provide a quote that met your expectations. We look forward to continuing to serve you. Take care! "
Tasha Graham
August 23, 2025
"I was very pleased with the service that Elizabeth Murray provided me. She take her time to go over everything step-by-step, and she was able to answer every question that I asked. Elizabeth helped me to save a lot of money for both car and home insurance. I want to say a big thank you for all your help. For years, I’ve been shopping for Insurance. This is the best service I have ever received."
"Thank you, Tasha, for your kind words about Elizabeth's service. It's great to hear that she was able to assist you with your insurance needs and help you save money. We appreciate your feedback and look forward to continuing to serve you. "
Yelka Lopez
August 22, 2025
"Chris has been a great agent. His super attentive, great personality. Thank you for all your help."
"Thank you for the 5 star review!"
alexander Villa rivera
August 21, 2025
"Muy profesional él personal , estoy muy satisfecho con la compañía State Farm gracias"
"Gracias, Alexander Villa Rivera, por tus amables palabras. Nos alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para ayudarte con lo que necesites."
Barbara McClurkin
August 19, 2025
"Jenny is amazing!! She exceeded expectations in every area! You nailed! Thank you for giving me an opportunity to show my appreciation!! I always love talking to “real people!” They understand the assignment! Keep up the good work!"
"Thank you, Barbara, for your kind words about Jenny! We're glad to hear she exceeded your expectations and that you appreciate our personal touch. We look forward to continuing to serve you with the same level of care."
Alexis Ritchey
August 14, 2025
"Orlando was great help in my unfortunate situation with Geico. After numerous attempts to talk to ANYONE on the phone there, I was forced to go elsewhere for my car insurance. Orlando was able to get a quote and secure a policy for me within 15 min. Great experience!"
"Thank you, Alexis, for sharing your experience with us. I'm glad to hear that Orlando was able to assist you quickly and efficiently. We appreciate your trust in us for your insurance needs."
Holly Housen
August 6, 2025
"I’ve been a customer for over 30 years and I’m always very pleased with the customer service. Ashley is great!"
"Thank you, Holly, for being a loyal customer for over 30 years and for your kind words about our customer service. We're glad to hear that Ashley has been able to assist you so well. We appreciate your continued trust in us."